01
Where we ship
We currently ship within the GCC (Gulf Cooperation Council) region. All orders are dispatched from Kuwait.
🇰🇼 Kuwait
🇸🇦 Saudi Arabia
🇦🇪 UAE
🇶🇦 Qatar
🇧🇭 Bahrain
🇴🇲 Oman
02
Order processing
Processing days
Sunday to Friday, excluding Kuwait public holidays.
Processing time
Orders are typically processed within 1 working day after payment is confirmed.
Delays
If we need additional information (e.g. address clarification), processing may be delayed until we receive your response.
03
Delivery windows
Delivery timelines can vary by product and availability. Please refer to the specific product page for the most accurate estimate. If no timeframe is specified, standard delivery typically takes 1–2 working days after dispatch.
Kuwait
Anywhere in Kuwait
1 working day
1–2 working days depending on location or time of order
GCC Countries
Saudi Arabia, UAE, Qatar, Bahrain, Oman
5–6 working days
After dispatch from Kuwait
Delivery times are estimates and may be affected by traffic, weather, public holidays, carrier capacity, or other events outside our control.
04
Shipping fees
Kuwait
Standard delivery
3.500 KWD
Free standard delivery on orders over 80.000 KWD
Free
orders > 80 KWD
Express same-day delivery — Kuwait only
5.000 KWD
subject to cut-off times
GCC Countries
Standard delivery — Qatar, Saudi Arabia, UAE, Bahrain, Oman
15.000 KWD
Free standard delivery on orders over 225.000 KWD
Free
orders > 225 KWD
Shipping fees are calculated at checkout. Free shipping thresholds are based on the order subtotal before any discounts are applied.